Privacy Policy
At Comfytex, protecting the privacy of your personal data is one of our top priorities. This Privacy Policy explains how information collected through www.comfytex.com.tr is gathered, used, stored, and protected.
1. Information Collected
The following types of data may be collected when you visit our website or contact us:
- Identity and contact information such as name, surname, email address, and phone number
- Order and payment details
- Technical data related to website usage (IP address, browser details, cookies, etc.)
- Content of requests and complaints
2. Purposes of Data Use
Your personal data may be processed for the following purposes:
- To provide and improve our products and services
- To evaluate customer requests and complaints
- To manage contractual processes
- To fulfill legal obligations
- To inform you about campaigns and updates (with your consent)
3. Data Storage and Security
Collected personal data is stored and protected in accordance with the relevant legal provisions. All necessary administrative and technical measures are taken to prevent unauthorized access, loss, or misuse.
4. Sharing of Information
Your personal data may be shared with third parties only in the following cases:
- With authorized public institutions to fulfill legal obligations
- With our business partners and suppliers from whom we receive services
- In cases where you have given explicit consent
5. Use of Cookies
Cookies are used on our website to improve user experience. For detailed information about cookies, please refer to our Cookie Policy page.
6. Rights of the Data Subject
Under the Law on the Protection of Personal Data No. 6698, you have the right to:
- Learn whether your data is being processed
- Request correction if it is processed incorrectly or incompletely
- Request deletion or destruction of your data
- Find out if your data has been transferred to third parties
- Exercise your legitimate right to object and file a complaint
7. Contact
If you have any questions, comments, or requests regarding this Privacy Policy, you can contact us at kvkk@comfytex.com.tr.